Shipping policy

SHIPPING POLICY — Twee Trends Co.

Last updated: [05July2026]

At Twee Trends Co., we want your order to reach you as quickly and smoothly as possible. Here's everything you need to know about our shipping process.

1. Shipping Coverage
We currently ship across India to all serviceable pin codes.

2. Processing Time
Orders are processed and packed within 1-2 business days of order confirmation. Orders placed on Sundays or public holidays will be processed the next business day.

3. Shipping Methods and Charges
We offer two delivery options at checkout:

  • Standard Delivery — ₹49 (estimated 4-7 business days)
  • Express Delivery — ₹99 (estimated 2-4 business days)

Delivery timelines are estimates and may vary based on your location and courier serviceability.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS/WhatsApp. You can use this to track your shipment's status until it's delivered to you.

5. Delivery Partners
We work with trusted courier partners (including Delhivery, Blue Dart, Xpressbees, and others) to ensure reliable delivery across India.

6. Cash on Delivery (COD)
COD is available for eligible orders and pin codes. A nominal COD handling fee may apply, shown at checkout before you place your order.

7. Delayed or Missing Deliveries
While we strive to meet estimated delivery timelines, delays may occasionally occur due to courier logistics, weather, regional disruptions, or other circumstances beyond our control. If your order is significantly delayed or hasn't arrived within the expected window, please contact us at [your email/WhatsApp number] with your Order Number, and we'll help track it down.

8. Incorrect Address
Please double-check your shipping address at checkout. Twee Trends Co. is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer. If you notice an error after placing your order, contact us immediately at [your email/WhatsApp number] — we'll do our best to update it before dispatch.

9. Failed Delivery Attempts
If a courier is unable to deliver your order after multiple attempts (e.g., customer unavailable, incorrect address, refusal to accept), the order will be returned to us. In such cases, you may be asked to pay the shipping cost again if you'd like the order reshipped.

10. Damaged Packages
If your package arrives visibly damaged, please do not accept the delivery, or note the damage with the courier at the time of delivery if possible. Contact us within 48 hours at [your email/WhatsApp number] with photos, and we'll arrange a replacement or refund.

11. Contact Us
For any shipping-related questions, reach out to us at:
📧 tweetrends.co@gmail.com
📱 +918282874433
Instagram: @tweetrends.co